Effective Date: July 3, 2026
Exact Energy Partners, LLC, doing business as Exact Solar, is committed to protecting your privacy. For purposes of this Privacy Policy, Exact Energy Partners, LLC d/b/a Exact Solar will be referred to as “Exact Solar” (“we,” “us,” or “our”). This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your data.
Information We Collect
We may collect the following types of information:
1. Personal Information
When you contact us, request a quote, or use our services, we may collect personal information such as:
- Your name
- Email address
- Phone number
- Property address or mailing address (where applicable)
- Any additional information you voluntarily provide when submitting a form, requesting information, or communicating with us.
2. Non-Personal Information
We may automatically collect non-identifiable information when you visit our website, including:
- IP address
- Browser type
- Pages viewed
- Referring website
3. Cookies and Tracking Technologies
We use cookies, pixels, local storage, and similar technologies to enhance your experience on our website. These technologies help us understand user behavior, measure website performance, support website functionality, improve our services, and measure the effectiveness of our advertising.
Information collected through these cookies and similar technologies may be processed by these providers to help us analyze website performance, understand user behavior, measure the effectiveness of our advertising campaigns, improve our website, and, where applicable, deliver relevant advertisements on platforms such as Google, Facebook, Instagram, Reddit, and through OpenAI’s services.
We may also use URL parameters (such as UTM tags) and similar tracking technologies to understand how visitors find and interact with our website, including through marketing campaigns and referral sources.
Where required by applicable law, we will obtain your consent before placing or using certain non-essential cookies or similar technologies. You may review or change your cookie preferences at any time using the Cookie Preferences widget available on our website.
4. Use of Advertising and Analytics Tools
We use third-party analytics and advertising technologies provided by companies such as Google, Meta, Reddit, OpenAI, and Plausible Analytics, as well as other analytics and advertising providers, to understand how visitors interact with our website and to measure the effectiveness of our advertising. These tools may use cookies and similar technologies to collect information such as your IP address, browser activity, and interactions with our website. Where required by applicable law, these technologies will be used only after you provide the appropriate consent through our cookie consent banner or Cookie Preferences widget.
Information collected through these tools may be shared with these platforms to help analyze performance, understand user behavior, and deliver relevant advertisements to you on platforms such as Google, Facebook, Instagram, Reddit, and through OpenAI’s services. This information helps us improve our website, understand user behavior, and optimize our marketing efforts.
You can learn more about how these platforms collect and use data here:
https://policies.google.com/privacy
https://www.facebook.com/privacy/policy
https://www.redditinc.com/policies/privacy-policy
https://openai.com/policies/privacy-policy
5. Use of Google reCAPTCHA
We use Google reCAPTCHA to help protect our website from spam and abuse. reCAPTCHA analyzes interactions with the site to determine whether a user is human. This process may involve the collection of information such as IP addresses and user behavior.
This data is processed by Google in accordance with their Privacy Policy and Terms of Service:
https://policies.google.com/privacy
https://policies.google.com/terms
6. Use of Google Address Autocomplete
Certain forms on our website use Google Maps Platform services, including Google Places Autocomplete, to suggest and validate property addresses as you type. Information you enter into these address fields, along with certain technical information such as your IP address, may be processed by Google in order to provide address suggestions and improve address accuracy.
This information is processed by Google in accordance with Google’s Privacy Policy:
https://policies.google.com/privacy
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Schedule and provide solar consultations, service, or installations
- Improve our website, analyze user behavior, and enhance customer experience
- Analyze and measure the effectiveness of our advertising and deliver relevant marketing content
- Send updates, promotions, or educational content related to solar energy (you can opt out at any time)
- Validate contact information provided through our website, including property addresses and phone numbers, to improve data accuracy, reduce errors, prevent fraud, and respond more effectively to inquiries
- Comply with legal obligations
SMS Communications
By providing your mobile phone number and opting in through the SMS consent checkbox on our website forms, you consent to receive SMS messages from Exact Solar related to your inquiry, appointment scheduling, updates, and promotional communications.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us at [email protected] or (215) 621-8353. Consent to receive SMS messages is not a condition of purchase.
We do not sell, rent, or share mobile opt-in data or consent with third parties for marketing purposes.
How We Protect Your Information
We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
Sharing Your Information
We do not sell or rent your personal information for monetary compensation. We may share your information in the following situations:
- With trusted service providers that help us operate our business, including website hosting, online forms (such as TypeForm), address validation, contact information verification, customer relationship management, communications, scheduling, cloud storage, email delivery, marketing, analytics, security, and other business operations.
- With third-party analytics and advertising partners, such as Google, Meta, OpenAI, Reddit, and Plausible Analytics, to help us understand website usage, measure the effectiveness of our advertising, and deliver relevant advertisements, subject to your cookie preferences where required by applicable law.
- To comply with legal requirements, such as court orders or subpoenas
- If we believe it is necessary to protect our rights, safety, or property
Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Choices and Rights
You have the right to:
- Access, update, or delete your personal information by contacting us
- Opt out of receiving promotional emails by clicking “unsubscribe” in any email you receive
- Disable cookies through your browser settings
- Manage your cookie preferences at any time using the Cookie Preferences widget available on our website.
Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, or as otherwise permitted or required by law.
California Privacy Rights
If you are a California resident, you may have additional rights regarding your personal information under applicable California privacy laws, including the right to request access to certain personal information we maintain about you, request deletion or correction of your personal information, opt out of certain uses or sharing of personal information for targeted advertising where applicable, and request information regarding certain data sharing practices, subject to applicable legal exceptions.
To exercise any applicable privacy rights, please contact us using the information provided below.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Exact Solar
82 Walker Lane
Newtown, PA 18940
(215) 621-8353
[email protected]